Genesys Telecom IG

Call Center

Genesys Telecom website screenshot
Website · visit · full size
Based in Dale City, CA
Based in Dale City, CA · street view · full size
Based in Dale City, CA
Based in Dale City, CA · satellite · full size

At a glance

Active numbers
71,270
#66 of 481
Change over 4 years
+37,922
+113.7% · #31 of 156
Opportunism Index
0.80%
#119 of 228
Vanity matches
16.0%
#134 of 201
Median inventory age
25 mo
2.1 years since last change
#121 of 201 oldest
Sub-codes in use
7
IGT01, IGC11, IGC10, IGC12, IGFR1, IGC02 +1

Inventory by NPA

8,316
800
12,556
888
8,931
877
10,525
866
7,907
855
7,001
844
16,034
833

By status

  • WORKING 68,207 · 95.7%
  • TRANSIT 2,715 · 3.8%
  • RESERVED 334 · 0.5%

Inventory age buckets

  • 1–3 months 1,980 · 2.7%
  • 3–12 months 17,126 · 23.7%
  • 1–2 years 13,656 · 18.9%
  • 2–5 years 25,939 · 35.9%
  • 5+ years 9,506 · 13.2%

Ages are measured from each number's last change in the Somos registry — that's the most recent activation, transfer, or status move. Not necessarily the date this RespOrg originally acquired it.

Request a manual history review of a specific toll-free number →

Trajectory

Total active inventory Numbers harvested from disconnect pool that month
71K53K36K18K02022-062024-072026-04
Show monthly numbers
MonthInventoryAcquiredHarvestedLostFrom spareTo spare
2022-06 33,348 0 0 0 0 0
2022-07 34,481 2,073 14 940 1,443 626
2022-08 33,823 1,515 36 2,173 637 1,049
2022-09 35,151 2,192 27 864 779 748
2022-10 35,937 1,758 0 972 953 607
2022-11 36,116 1,296 0 1,117 1,079 624
2022-12 37,172 1,881 0 825 939 573
2023-01 37,002 1,303 16 1,473 851 671
2023-02 37,540 1,311 0 773 938 632
2023-03 37,726 1,464 0 1,278 1,165 626
2023-04 38,803 2,115 1 1,038 1,486 723
2023-05 40,562 2,583 0 824 1,277 666
2023-06 41,272 1,593 1 883 1,114 592
2023-09 45,537 6,061 12 1,796 2,637 976
2023-10 46,690 1,906 23 753 1,180 605
2023-11 48,354 2,494 24 830 1,078 719
2023-12 58,153 17,827 191 8,028 5,884 1,468
2024-02 51,574 8,288 138 14,867 1,745 5,118
2024-03 52,232 1,896 5 1,238 1,000 603
2024-05 52,840 2,844 12 2,236 1,431 31
2024-06 53,709 2,042 70 1,173 973 0
2024-07 53,402 992 2 1,299 783 10
2024-08 54,396 1,869 0 875 1,241 33
2024-09 55,949 2,245 4 692 1,226 0
2024-10 57,378 2,508 3 1,079 961 0
2024-11 56,383 1,157 1 2,152 806 0
2024-12 57,427 1,561 0 517 1,057 14
2025-01 57,971 3,212 114 2,668 1,347 0
2025-02 58,792 1,521 1 700 1,078 0
2025-03 58,792 0 0 0 0 0
2025-04 59,402 1,368 25 758 1,028 0
2025-05 61,102 2,563 37 863 997 16
2025-06 61,777 1,924 8 1,249 1,064 0
2025-07 62,876 2,236 3 1,137 762 5
2025-08 64,957 2,795 21 714 945 0
2025-09 66,921 2,817 14 853 1,173 0
2025-10 67,167 1,447 4 1,201 1,242 3
2025-11 67,876 1,878 0 1,169 1,526 0
2025-12 67,105 1,545 1 2,316 1,259 0
2026-01 69,916 4,184 10 1,373 2,975 0
2026-02 70,156 1,710 0 1,470 1,415 0
2026-03 70,444 1,481 0 1,193 1,309 0
2026-04 71,270 1,685 36 859 1,100 8

Flow patterns (42-month cumulative)

Inbound (numbers acquired)

Direct transfer from another RespOrg104,806.0
Harvested from disconnect pool1,708.0
First assigned from spare pool107,766.0
Reactivated own disconnects0.0

Outbound (numbers lost)

Direct transfer to another RespOrg154,416.0
Entered multi-month disconnect (aging)0.0
Released directly to spare pool53,238.0

Top direct-transfer sources (INto IG)

JY8,148.0Bandwidth
AT7,532.0AT&T
LG3,753.0Lumen Technologies (Lumen)
AU3,308.0ATL Communications (ATLC)
LE3,199.0Intelepeer
VZ2,813.0Verizon Business (Verizon)
RS2,726.0AccessLine
BP2,405.0Five 9, Inc.
KS2,361.0Lumen Technologies (Lumen)
TW1,859.0Twilio

Top direct-transfer destinations (OUT of IG)

JY9,468.0Bandwidth
GA4,562.0Comet Media
MY2,082.0Mayfair Communication (Primetel)
FV1,816.0Toll Free Express
AT1,801.0AT&T
BA1,775.0Beckham Telecom (Primetel)
AU1,763.0ATL Communications (ATLC)
GI1,550.0Tata Communications Canada Ltd.
VZ1,448.0Verizon Business (Verizon)
KS1,343.0Lumen Technologies (Lumen)

Top vanity holdings

Summary

An overly politically correct Call Center service "delivering leading customer experiences" through the cloud and across all channels.

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